Two kinds of lines. Each employee has a personal work line from SETU for everyday work calls, one person at a time. To call or message leads, customers or a list of people, connect your own number and your sheet once.
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Personal work lines · from SETU
Your lines for leads, customers and bulk calling
You and your teamUpdates, urgent questions, a quick call
Suppliers, couriers and work contactsPrices, orders, delivery slots
Customer support of any app or companyCalls Shopify, a bank, an airline or a courier to fix a problem, waits on hold for you
Leads, customers, campaigns or bulk callsThese go only from your own connected lines, using your sheet or CRM
Connect another line
Your provider bills these calls and messages directly. SETU bills only the AI work.
Lead sheets and CRM
How lead calling works
- Connect your numberYour WhatsApp Business, Twilio or dialer app, once
- Connect your leads sheet or CRMGoogle Sheets, Excel or HubSpot: one row per lead
- Your employee calls and messagesRow by row, from your number, within your daily limit and quiet hours
- It writes back to your sheetStatus, Notes, Next step and Booked time, right after each call
It only writes to its own columns. Your other columns are never changed.
Rules that protect your numbers and name
Only people who said yesAlways
Says it’s an AI at the startAlways
STOP and unsubscribe work instantlyAlways
Quiet hours in their time zoneAlways
Warm-up and daily limitsAlways
WhatsApp’s 24-hour ruleAlways
WhatsApp templates
Waiting for approval. Templates appear when Meta approves them.